1.000.000+ CONVERSATIONS

BETA

1.000.000+ CONVERSATIONS

BETA

The digital assistant for gov.gr

accordion open arrow pointing down

The digital assistant for gov.gr

Support service

Date published: 22/03/2022
Κατηγορία: New features

The support service of gov.gr (support.gov.gr) gathers the communication with the public administration, in relation to the digital services provided on gov.gr. Select the digital service you are interested in on gov.gr and submit a question or service request by selecting "Contact" on the page of that digital service. Using your Taxisnet credentials, you can submit personalised service requests or queries and get a proof of your transaction, i.e. the unique service number, by email.

For the organisations and digital services that have joined support.gov.gr, gov.gr forwards the requests or queries automatically to the organisations and the administrative units that have the responsibility of replying. After the complete processing of a request, the reply of the administrative unit is posted to your personal repository of replies. For each new reply, gov.gr sends an informative email, so that you can see the reply of the competent administrative unit in your repository. To access your personal repository of replies, you will need your Taxisnet credentials. Gradually, all digital services will be included in support.gov.gr.

For information or questions about a gov.gr service, you can select "Contact" on the page of that service, so as to directly contact the ministry, organisation or independent authority that provides it.

This translation is generated by eTranslation, the European Commission’s automated translation service. You can learn more by clicking here.