If you are a borrower or a debt guarantor, you can apply for debt settlement on the basis of the Arrears Resolution Procedure pursuant to the Code of Conduct for Borrowers.
Debt settlement under the Code of Conduct relates to any debt owed to a Financial Institution other than those already terminated before 1.1.2015 that exceed:
- The amount of EUR 1.000 in the case of claims on natural persons borrowers
- EUR 5.000 in the case of borrowers of legal persons – micro-enterprises
A separate application must be submitted per portfolio of each financial institution.
You will need your personal Taxisnet credentials.
For any query, login to the application portal and select "Help" then "Questions".