You can create your personal profile on the website of the Regulatory Authority for Energy for Waste, Energy and Water on the Myrae Consumer Information and Support Platform to submit:

• requests for complaints to Network Operators and/or Electricity and Gas Providers
• requests to receive automated updates on the consultations, decisions and updates of the Regulatory Authority for Energy for Waste, Energy and Water  concerning your interests, participating in satisfaction surveys for the services provided by the Regulatory Authority for Energy for Waste, Energy and Water, the Network Operators and the Energy Providers

It will be necessary to:

• fill in the credentials of your account (if you have completed the initial registration)
• please attach the necessary information and supporting documents on a case-by-case basis